Tap Heroes / Tap Master Pro Support
Welcome
Thank you for choosing Tap Master Pro! This support page is designed to help you with frequently asked questions, troubleshooting tips, and ways to get in touch. If you experience any issues or have suggestions, please refer to the information below or contact us directly.
Frequently Asked Questions (FAQ)
Q1. What should I do if the app crashes or fails to launch?
- Please ensure your device’s operating system is up to date.
- Verify that you have installed the latest version of Tap Master Pro.
- If the problem persists, try uninstalling and then reinstalling the app.
Q2. My score or combo isn’t updating correctly. What can I do?
- This may be caused by temporary glitches or cache issues. Try restarting the app.
- Make sure you are using the latest version, as updates may include bug fixes.
Q3. What should I do if tap inputs seem unresponsive or delayed?
- Touch responsiveness can vary by device. First, check if other apps are experiencing similar issues.
- If the problem continues, please provide detailed information (device model, OS version, and the circumstances under which the issue occurs) when contacting support.
Q4. Which devices are supported by Tap Master Pro?
- Tap Master Pro is compatible with iPhones and iPads running iOS 13 or later.
- For more detailed device requirements, please check the app’s listing on the App Store.
Q5. How can I provide feedback or get further assistance?
- You can reach us by email (see below) or via the contact form available on this page.
- We welcome your feedback and use it to help improve Tap Master Pro in future updates.
Contact Us
Email:
When contacting us, please include as much detail as possible about the issue (such as error messages, device model, OS version, and a description of what happened) so that we can assist you effectively.
You can also leave comments directly on this Notion page if you prefer.
Troubleshooting Tips
- Restart the App: Sometimes closing and reopening the app can resolve temporary issues.
- Clear Cache: If problems persist, try clearing your device’s cache.
- Update to the Latest Version: Always ensure you’re using the latest version of Tap Master Pro to benefit from bug fixes and improvements.
Terms & Privacy
Please review our Terms of Service and Privacy Policy for detailed information on how we handle your data:
Terms of Service | Privacy Policy
Announcements & Updates
- We are continuously improving Tap Master Pro with new features like Time Attack and Speedrun modes, and additional stages up to 100.
- For the latest news, please follow our official social media accounts or check the in-app announcements.
Thank you for your support. We’re dedicated to ensuring you have the best experience with Tap Master Pro. Enjoy the game, and feel free to reach out if you need any help!